09.00 Registration & Technology in action

09.30 Welcome address and warm up

09.35 Events Events Opening Keynote: 0-6000 delegates in 3 years at World Summit AI

  • Building and maintaining momentum
  • Taking risks
  • Doing things differently
Sarah Porter, Founder, InspiredMinds #AI4Good

10.05 Events Events Industry Keynote: Insights from the UBM/Informa combination; the biggest ever merger of events companies

  • Why is big better: for shareholders, for customers, for the company?
  • Lessons learned along the way
  • Insights into the long term impact on the rest of the industry: will the need for more and more data create a drive for consolidation and scale? How will this affect small and medium-sized companies and the entrepreneurial nature of the industry?
Richard Menzies-Gow, Director of Investor Relations, Corporate Communications & Brand, Informa PLC

10.30 Networking Break (klaxon every five minutes) + speed networking

Venue Summit Chair

Shaun Hinds, Chief Executive, Manchester Central

11.00 Panel: Industry Leaders Vision for the Future after Brexit

  • Impact on staffing, recruitment and visas
  • Will incoming international bookings be affected?
  • How will the UK compete in the international market?
  • Food and other costs inflation
Anna Golden, Commercial Director, Olympia London
Andrew Mosley, General Manager, The Grand Brighton
Louise Goalen, Head of Venues, Top Banana and President, HBAA
Jess Harris, Commercial Director, Swan, Shakespeare’s Globe
Emma Hatt, Event Director, Capita Travel and Events

11.45 Technology Update

11.55 Go to Round Tables


  • Leadership, career building and opportunities
  • Unique aspects of running smaller venues
  • Collaboration with competitors for mutual benefit
  • Identifying and opening up new revenue channels

13.00 Lunch and exhibition

13.30 Table Top speed networking (optional)

14.00 Panel on Social media platforms: how to use to best effect, developments for the future, ones to watch

  • Which platforms to use for greatest impact?
  • How to use to best effect?
  • Developments for the future and ones to watch
Andrew White, Managing Director, Triggerfish
Milan Thakrar, Commercial Events Business Development Manager, Historic Royal Palaces
Dean Drury, Business Development Director, Saatchi Gallery
Lorna Hutchman, Events Marketing, Science Museum

14.35 Panel: Innovation in food

  • Market trends and how that is reflected in event catering
  • New formats and ideas, within budget
  • Do you need to play it safe? Or is the pressure the other way now?
Debra Ward, MD, Camm and Hooper Ltd 
Nigel Harris, Founder, Proper Food & Drink Company
Emma Howe, Sales & Events Director, Street Feast
Karim Le Cloarec, General Manager, Searcys at The Gherkin

15.20 Innovation and creativity in delivering client’s vision

  • What are clients looking for in terms of new and exciting ideas?
  • What innovation can realistically be delivered by the venue?
  • Sharing ideas and experiences of delivering creative events
Emma Gaymer, Sales & Marketing Manager, RSA House
Ali Blows, Head of Commercial Events and Business Development , National Theatre
Christian Burkert CodeNode Space & Events Manager, Skills Matter
Amy Brown, Head of Creative Strategy, Google

15.45 Technology Update

15.55 Networking Break (klaxon every five minutes) + speed networking


  • Accurately measuring impact through touch points: where do your bookings really come from?
  • Which venue listing site and why? Sharing experiences and insight
  • Ideas for driving better delegate networking before, during and after the event
  • Community building
  • Google Analytics: top tips


Tony Anderson, expert speaker on branding and an active adviser to small businesses

After rising through the ranks marketing British Airways and Thomas Cook, Tony was appointed Sales and Marketing Director of easyJet six months before the airline’s first flight, subsequently working on the launch and development of the company, taking the easyGroup brand into new business areas from car rental to internet cafes. Outside of travel, Tony has held senior positions online bank Egg, TNS and The Children’s Mutual. Tony is an expert speaker on branding, online marketing and communications and an active adviser to start-up companies and small businesses. He will bring his extensive business experiences to focusing his closing keynote on new challenges for wider marketing in the events industry with ideas and insights both for large established companies and new start-ups. He is the author of  “Easyland”.

17.30 Closing Address and final networking activity

17.35 Networking Drinks Party


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