Completing the booking form constitutes a booking subject to payment of invoice within 15 days of order; unless your booking is less than 30 days before the conference in which case the full amount is due within 7 days or before 28 January 2020. All payment must be received before entry will be granted to the event. Any delegates who haven’t paid in advance MUST bring a credit card with them in order to guarantee access.
Discounts and offer codes are non-transferable and non-accumulative — only one discount may apply per booking. Bookings made by the same organisation at different times cannot qualify for multiple booking discounts. Promotional codes must be quoted at the time of booking in order to qualify a discount.
Cancellation of your booking must be received in writing by notifying email@example.com. Cancellations made in advance of 30 days before the event will be refunded in full minus a £99+VAT admin fee. Those received within 30 days of the event, or those not made in writing, will be subject to the full delegate fee which will also be liable in the event of non-attendance. Substitutions can be made at any time at no additional charge – simply email firstname.lastname@example.org with the name and job title of both the registered delegate(s) and the replacement(s) – both must be of the same organisation.
We shall not be liable to you for travel, accommodation or other costs if we are required to cancel the Event as a result of an event outside our control (including, without limitation, to acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts of terrorism or threats of any such acts, any strike action, lock-outs or other industrial action and a pandemic, epidemic or other widespread illness).
Agenda alterations to that which are published may be beyond our control and we reserve the right to alter the programme or venue at any time.