08.15 Breakfast Briefing

Talking about my generation: attracting, recruiting, managing and retaining Millennials, Snowflakes, Gen Y and Gen Z in the events industry

Roberta Lucca – unconventional entrepreneur, BAFTA winner and obsessive learner

09.00 Registration & Technology in action

09.30 Chair: Nik Gowing Professor, Broadcaster & Journalist  – Welcome address and warm up

09.35 Events Events Opening Keynote: 0-6000 delegates in 2 years at World Summit AI

  • Building and maintaining momentum
  • Taking risks
  • Doing things differently
Sarah Porter, Founder, InspiredMinds #AI4Good

10.05 Events Events Industry Keynote: Insights from the UBM/Informa combination; the biggest ever merger of events companies

  • Why is big better: for shareholders, for customers, for the company?
  • Lessons learned along the way
  • Insights into the long term impact on the rest of the industry: will the need for more and more data create a drive for consolidation and scale? How will this affect small and medium-sized companies and the entrepreneurial nature of the industry?
Richard Menzies-Gow, Director of Investor Relations, Corporate Communications & Brand, Informa PLC

10.30 Hong Kong – Opportunities for event organisers from improved transport links and focused Government policies

  •  High speed railway & HZM bridge reducing travelling time between mainland China and Hong Kong
  •  Hong Kong’s role in the Belt & Road initiative and within the Greater Bay Area
  •  Government policies to advance the development of innovation and technology and to develop high-value added maritime services
Ms Noel Ng, Deputy Director-General, Hong Kong Economic and Trade Office

10.40 Networking Break (klaxon every five minutes) + speed networking

Event Marketing Summit Chair

Ewa Campbell, Global Marketing Director, Internet of Business

11.10 Using personas to simplify complex data

  • How to make sense of data from a wide array of portfolios, brands and products
  • Developing a taxonomy and overlaying with Personas
  • Improve accessibility of data to multiple marketing teams
  • Increase understanding and awareness as the customer profile changes
Ian Rutherford, Managing Director, Wyvern DM Ltd
Ned Stratton, Database Manager, GovNet

11.55 Technology Update: Mobile-optimised registration to increase overall delegate numbers

  • Turn your registrants into your best marketers – socially and at the point of registration
  • Convert more of your web visitors into registrants by providing the social proof of who has already registered
  • Personalise the experience for returning registrants to your event marketing website and encourage them to advocate
Gerry Sherwood, Head of Client Success, Gleanin

12.05 Go to Round Tables


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13.00 Lunch and exhibition

13.30 Table Top speed networking (optional)

14.00 Monetising your valuable data

  • What can we do with it within the existing business?
  • How can we create new business models and revenue streams?
  • What solutions can we start to offer customers?
Ken Cooke, Director, Marketing, Communications and Digital, Chartered Institute of Personnel and Development

14.35 Panel – Developing sustainable marketing campaigns that create communities of interest

Daniela Elia, Head of Marketing, Informa Global Exhibitions
Alexandra Beveridge,  Marketing Director, Smarter Shows
Mina Booth, Marketing Director, CWIEME – ITE
Matt Ackroyd, Group Head of Marketing, Events, The Telegraph

15.20 The world of social media platforms: developments for the future, ones to watch and how to use them more

Will Francis, Expert on digital, social media, tech and marketing for tech and media start-ups

15.45  Relax in the knowledge your analytics is the dream set up

  • Understand which marketing is working and what type of visitors its driving
  • Ensure smooth tracking through your registration & payment pages
  • Utilise the many benefits of personalised data using tag manager
Laura Davidson, Director, TAG Digital

15.55 Networking Break (klaxon every five minutes) + speed networking


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Tony Anderson, expert speaker on branding and an active adviser to small businesses

After rising through the ranks marketing British Airways and Thomas Cook, Tony was appointed Sales and Marketing Director of easyJet six months before the airline’s first flight, subsequently working on the launch and development of the company, taking the easyGroup brand into new business areas from car rental to internet cafes. Outside of travel, Tony has held senior positions online bank Egg, TNS and The Children’s Mutual. Tony is an expert speaker on branding, online marketing and communications and an active adviser to start-up companies and small businesses. He will bring his extensive business experiences to focusing his closing keynote on new challenges for wider marketing in the events industry with ideas and insights both for large established companies and new start-ups. He is the author of  “Easyland”.

17.30 Closing Address and final networking activity

17.35 Networking Drinks Party

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